Accessibility statement

Tipp: information about accessible visit and inclusive guided tours you can find here.

The Technisches Museum Wien mit Österreichischer Mediathek (Vienna Museum of Science and Technology with Austrian Media Library) is committed to making its websites accessible in accordance with the Web Accessibility Act (WZG), as amended, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal of the European Union L 327 of 02/12/2016, p.1).

This accessibility statement applies to the website

Status of compliance with the requirements

Due to the non-compliances and exemptions listed below, this website is partially compliant with Conformance Level AA of the “Web Content Accessibility Guidelines – WCAG 2.1“ and the applicable European standard EN 301 549 V2.1.2 (2018-08).

Non-accessible content

The content listed below is non-accessible for the following reasons:

a) Non-compliance with the accessibility regulations
Text alternatives are not provided for some images. However, this concerns mainly decorative content.
Sec. 2 (3) b) WZG applies to time-based media.
Some functions, such as the Puzzlehunt Generator, only work when JavaScript is activated. Puzzlehunts can only be created by activating JavaScript. However, existing templates can also be accessed without activating JavaScript.
The PDF documents (watch list, collection details, puzzlehunt) offered for download are not fully compliant with the requirements of the WCAG success criterion 4.1.2. The main language, the title and the tags are not provided.
Black boxes with violet font are not compliant with the minimum contrast ratio of 4.5:1 for Level AA.
For reasons of design, buttons are not shown for filters (event, education, puzzlehunt, shop) and the filters are loaded via JavaScript.
Text alternatives for images are not provided for content from our object and archive database (online collection).
Some tables, for example in the information for visitors, are not marked up as such.
The highlighted search terms in the search function are output in tags instead of tags.
Radio groups in the newsletter subscription form are not grouped.

b) Disproportionate burden
Content from our object and archive database that is made available via the online catalogue (about 180,000 hits) is only partially accessible. In our opinion, resolving this issue would impose a disproportionate burden in accordance with the accessibility regulations set forth in Sec. 2 (3) f) and j) WZG. The focus is currently placed on general digitisation and detailed indexing of the holdings.

c) The content is outside the scope of the applicable legislation
Content of third parties (such as studies, presentation material of external speakers or material to which the Technisches Museum Wien holds rights of use, but no rights of adaptation) that is outside the sphere of influence of the Technisches Museum Wien is exempted from Directive (EU) 2016/2102. A statement concerning compliance with the accessibility regulations cannot be made in respect of such third-party content.

Preparation of this accessibility statement

This statement was prepared on 1 December 2020.

The evaluation of the website’s compliance with the WZG transposing the requirements of Directive (EU) 2016/2102 was carried out in September 2020 in the form of a self-assessment according to WCAG 2.0 at Conformance Level AA.

Feedback and contact details

The offers and services on this website are continuously improved, replaced and extended. In this process, ease of use and accessibility are of great importance to us.
If you notice any accessibility issues that prevent you from using our website – such as problems that are not described in this statement or shortcomings as regards compliance with the accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.

Please address all messages and suggestions to with the subject “Reporting an accessibility issue on the website”. Please describe the problem and state the URL(s) of the affected web page or document.


Technisches Museum Wien mit Österreichischer Mediathek
Department of Marketing, PR and Cooperation

Enforcement procedure

In the event of an unsatisfactory response from the above point of contact, you can submit a complaint to the Österreichische Forschungsförderungsgesellschaft mit beschränkter Haftung (FFG – Austrian Research Promotion Agency). The FFG accepts complaints submitted electronically using the contact form.

Contact form of the complaints body

The complaints are reviewed by the FFG to establish whether they relate to violations of the requirements set forth in the Web Accessibility Act, in particular shortcomings as regards compliance with the accessibility requirements, on the part of the federal government or one of its institutions.
If the complaint is justified, the FFG has to issue recommendations for action to the federal government or the legal entities concerned and propose measures that serve to eliminate the existing shortcomings.
Further information on the complaints procedure