Privacy Policy
Subject matter
This Privacy Policy refers to data of which we become aware when you visit our website and/or use our app and provides information on the scope and purpose of data processing as well as your rights as the data subject. We process and store your data exclusively on the basis of the statutory provisions (GDPR, DSG/2018 [Austrian Data Protection Act], TKG [Austrian Telecommunications Act]. Exchange of data with other companies or institutions only takes place in the manner described below.Contact:
Technisches Museum Wien mit Österreichischer Mediathek(Vienna Museum of Science and Technology with Austrian Media Library)
Mariahilfer Straße 212, A-1140 Vienna
Tel.: +43-1-89998-0
Web: www.technischesmuseum.at
Email:
Personal data and how they are used
The services offered by us can also be used – as far as possible and reasonable – without providing personal data or by providing anonymised data. Personal data include, for example, your name, your address, your phone number, your age, your date of birth, your IP address or geolocation data that allow conclusions to be drawn about your identity. We only process personal data that go beyond the automatic data collection described below if you provide them on a voluntary basis, for example if you enter into a contractual relationship with us as part of purchase or exchange processes or get in touch with us otherwise. After expiration of the legal retention periods in relation to the Federal Tax Code and the ACA, the data will be deleted by TMW.Personal data are processed for the following specific purposes:
- For the purpose of implementing contracts concluded via our online shop (e.g. tickets, annual tickets, services such as guided tours and workshops, donations, etc.)
- For (pre-)contractual processing of orders for reproductions of archival materials and for object photographs
- For the purpose of providing improved services (e.g. if you register with a customer account and thus permanently store contents gathered on our website or your customer information)
- For communication purposes (e.g. to answer enquiries if you communicate with us using contact forms or the contact details provided or if you apply for a job)
- For marketing purposes (e.g. if you subscribe to our newsletter or request postal deliveries)
- For the purpose of optimising our website and the services offered (e.g. if you give us feedback in the form of suggestions or complaints)
Automatic data collection and integration of third-party services
The Technisches Museum Wien stores all access to the website in so-called server log files. These access data are transferred to us by your browser. The following data are stored: date and time of the access, name of the page viewed, IP address, the URL from which you have accessed our website, the data volume transferred as well as information about your browser (provider and version). We need this information to optimise the service of the website and fix any errors as well as to protect the website against attacks, such as DDOS attacks.To understand and measure our website performance and interaction with our website visitors we use Matomo Analytics (a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769). Matomo is an open-source privacy-oriented analytic software that is GDPR compliant. The data is analysed on a secure EU server and is not passed to third parties. For more information, please visit Matomo Analytics Privacy Policy.
The Technisches Museum Wien uses so-called cookies on its website for automatic data collection. Cookies are small text files that are stored on the visitors’ computers. These small files serve the sole purpose of storing information. Cookies are aimed at storing your personal activities and interests, enabling us to use them the next time you visit our website, for example by saving certain settings you have made.
Cookies required for technical reasons are directly stored in your browser by our website to offer you the best possible user experience. Please do not automatically disable cookies when entering our website, because otherwise particular functions (e.g. shopping cart) will not be available. You can nevertheless prevent the installation of cookies by making the corresponding setting in your browser, but you should be aware that in this case you may not be able to use all functions of this website to their full extent.
You can accept the use of statistics cookies (Google Analytics) when entering our website. This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that are stored on your computer and enable your website use to be analysed. The information generated by the cookie about your use of this website (including your IP address) is transferred to and stored on a Google server in the U.S. Google will use this information on our behalf for the purpose of evaluating your website use, compiling website activity reports for us and providing further services related to website and Internet use. Google may also transfer this information to third parties if this is required by law or if third parties process these data on Google’s behalf. Google will by no means associate your IP address with any other data held by Google. IP anonymisation is activated on this website. You can find further information on the nature, scope and purpose of the data collected by Google at https://support.google.com/analytics/answer/6004245?hl=en. You can also prevent the collection of the data generated by the cookie about your use of the website (incl. your IP address) as well as the processing of these data by Google by downloading and installing the browser plug-in, which is available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
We use Google AdWords to place advertisements and to measure the performance of these advertising activities. To this end, we use the conversion tracking service provided by Google AdWords. If you click on a Google AdWords advertisement during your Google search and reach our website in this way, we can see which advertising medium led you to our website. In this process, no personal data are stored. We merely receive an advertisement ID and statistical evaluations that help us ascertain which of our advertising campaigns are particularly effective.
In addition to the measures described above, you can configure your browser to disable cookies for conversion tracking by blocking cookies of the domain www.googleadservices.com.
We also use so-called social media plugins of Facebook, Instagram and Twitter on this website. These plugins are displayed on every page, hidden behind the “Share” arrow icon. As long as you do not activate these plugins by clicking on them, no information is exchanged with the respective platforms. If you activate the plugins by clicking on them, a connection is automatically established to the server of the respective social media provider. The social media service thereby receives information about the specific pages you have visited. The Technisches Museum Wien has no control over the data transferred to the respective provider. If you are logged in to a social media account while visiting our website, the plugin can establish a connection to your account with the respective social media provider. If you use the plugin to give a “Like” or leave a comment, the plugin will transfer this information to the social media provider and link it with your account with the respective provider. If you do not agree with that, you need to log out from your social media account before clicking on the plugin or install an add-on to your terminal device that blocks social media plugins.
In addition, we use the pixel service of Facebook. This service enables us to collect information about how users use our website to optimise and improve it. The Meta pixel service collects information such as the visitor’s IP address, the browser used, the pages visited and the time of the visit. This information will be anonymised and cannot be associated with particular persons.
It is possible to reject the use of the pixel service on our website. To do so, you can disable the corresponding cookie by adjusting the settings of your browser. However, please note that if you disable the cookie, some functions of our website may no longer work properly. If you decide to reject the Meta pixel service, no data will be collected about your use of our website.
Please note that social media plugins and the Meta pixel service are also governed by the privacy policies of the respective providers (Facebook, Instagram and Twitter).
This also applies if you follow any links we have placed to these social media platforms, even if these are our own social media presences on these platforms.
We also embed videos of the platforms “YouTube” and “Vimeo” into our website. You can prevent cookies of these providers in our cookie settings. If you activate videos of these providers and/or follow the links to their websites, please also read the privacy policies of these providers.
