WITHDRAW FROM CONTRACT

You can use this form to exercise your right of withdrawal for goods ordered online. Please note that tickets for admission and educational programmes, annual passes, and Bundesmuseen Cards cannot be withdrawn from or exchanged. For all other goods, you may withdraw from the contract within 14 days of receiving the goods. Further information on the right of withdrawal and the applicable conditions can be found in our General Terms and Conditions.

First name

Last name

Order / Invoice number (starts with "OK")

OK-

Additional information regarding the withdrawal

Note: Individual products or the entire order?

Reason for withdrawal

Privacy Notice: The personal data you provide will be processed exclusively for handling your withdrawal and fulfilling our legal obligations. Information about how your data is processed can be found in our Privacy policy

WITHDRAW FROM CONTRACT

Withdrawal Form